Surveillance of workers at home… a new (actually old) privacy issue that has been a kick along
October 17, 2020
The cynical saying “don’t waste a good crisis” has found plenty of examples of unimpeded and inadequately scrutinised change by governments and businesses. Here there has been a solid level of support in governments doing the right thing. And generally less fractious argument between workers and employers. The feeling is, we are all in this right so the presumption is that commonweal trumps all, including individual rights. A dangerous mindset and one that leads to abuse which can be difficult to undo when the crisis passes as the technology is embeded into the work place structure with little to no push back.
The phenomana of employee monitoring is not a unique by product of the COVID 19 lockdown and remote working. It has been a growing trend for some time. In 2018 Garnter produced a report, The Future of Employee Monitoring, where it found that in 2018 50% of companies surveyed used some form of non traditional monitoring techniques. The figure was 30% in 2015. Gartner predicted that number to be 80% this year. That prediction was done without factoring in the change in workplace arrangements with COVID 19. There has been a discernible effort by employers to use the technology available to monitor their workers output while working remotely coupled. A growing list of increasingly sophisticated surveillance tools has lead to an ineffectively regulated and comprehensive means to surveil employees in their home. This is well described Read the rest of this entry »