Qantas obtains interim injunction arising out of the data breach which affected 5.7 million customers
July 17, 2025
It is becoming common practice for companies affected by the significant data breaches to seek injunctive relief. The Australian reports in Qantas goes to court over cyber attack in attempt to stop stolen data being released or used. that Qantas has obtained an interim injunction in the New South Wales Supreme Court. A copy of the orders has not been released but it is reported as intending “..to prevent the data being accessed, viewed, released, used, transmitted or published by anyone including by any third parties.” There is no identified respondent to the application. It is also covered by 9 News and Reuters. If the process follows the approach taken by the court in the HWL Ebsworth application for injunctive relief in 2024.
Interestingly the National Office of Cyber Security prepared a report on the HWL Ebsworth Cyber Security Incident titled “Lessons Learned Review”. Under the hearing “What was interesting” the report says the following about the injunction HWL Ebsworth obtained from the Supreme Court of New South Wales.
The granting of an injunction from the Supreme Court of New South Wales to HWL Ebsworth was a key point of interest during the management of the incident. The injunction was sought by HWL Ebsworth to restrain further access to or publication of information exposed during the incident, in an attempt to protect client data, and minimise ‘online rubbernecking’. Overwhelmingly, government entities viewed this enabled better support to impacted clients (including individuals) through minimising the likelihood that other actors may access and act on the published data, and was overall viewed as a sensible step in the firm’s response.
HWL Ebsworth’s intention when seeking the injunction was never to stop its clients from accessing their own data, as several clients were granted exemptions to ensure access for this purpose could continue. However, the injunction also prevented accidental unauthorised access which would have been inevitable in the circumstances where clients of the firm were seeking their own information but would, in the process, further compromise the privacy of other matters unintentionally.
There is quite a bit of supposition in that assessment. It is not possible to know whether the injunction performed that role. There has been no reported contempt of court proceedings for breaching the injunction. It would also be quite difficult to determine whether there was a reduction in ‘online rubbernecking’ to start with and whether it was reduced. How to monitor on line rubber necking is another issue. If the data is stored on the dark web in a particular site removing the data, highly improbable, would be a better solution than working out who viewed it, even more difficult. That said injunctive relief is now part of the response in large scale data breaches.
It is clear from the assessment that the orders were almost certainly more involved and complicated than a blanket prohibition. There is reference to exemptions. That is an important issue when seeking such orders. It is important to avoid putting those who are victims who discover their personal information and in viewing it may in a position where they may be in contempt of court. Clearly not an intended consequence.
The Australian story Read the rest of this entry »