New Zealand Privacy Commissioner Case note 272681 [2016] NZ PrivCmr 4:: misidentification by credit reporting agency

June 15, 2016

In Case note 272681 [2016] NZ PrivCmr 4 the New Zealand Privacy Commissioner considered the issue of misidentification by a credit reporting agency.


The Complainant underwent male-to-female gender reassignment surgery and, as woman, changed her name to match her gender.  After the name change, she applied for credit for a number of things, such as hire purchase agreements and home rentals.

The lender checked the Complainant’s information with a credit reporting agency. The agency advised that the woman had previously gone by another name.

The Complainant complained that Read the rest of this entry »